Veterinary Jobs in Albany, GA

Spelts and Masters Veterinary Clinic is eager to add another veterinarian to our team! We are a 4-doctor, mixed animal practice that sees mostly small animal patients. Our excellent 8-person support staff are incredibly experienced and provide our doctors with tremendous support. The entire team is exceptionally easygoing and inviting to all its new members. Our clients are caring, everyday people, and we are happy to be part of a great community.

We welcome DVMs of all experience levels to join our team. We are happy to provide individualized and detailed membership to new graduates looking to expand their skills and become more confident!

About the area: Albany, GA, is located off the Flint River in southwest Georgia. We boast an excellent climate and lively attractions. Growing families have many public and private schools, exceptional healthcare, and entertainment here. We have our riverfront walk, museums, shopping and eateries, and plentiful outdoor opportunities. It is a great community for people of any background to work or play!

One of the ways we strive to improve the lives of veterinarians is by providing you with comprehensive benefits:

• Competitive compensation package
• Generous vacation time
• Flexible schedules
• Leadership career path opportunities
• Structured mentorship program
• Medical, dental, vision, disability, and life insurance
• CE Allowances
• AVMA dues and state license fees covered
• 401(k) or Roth IRA with company match
• Relocation assistance available

Equal Employment Opportunity

The company’s policy is to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability, or status as a disabled or Vietnam-era veteran.

Position Purpose
Reporting to the Practice Manager, the Client Service Representative (CSR) provides an exceptional experience to our clients during every interaction.  In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking.  The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing, and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for, and every client has an exceptional experience.

Essential Responsibilities

• Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
• Ensures all public areas are clean and presentable for patients; cleans and straightens areas, including the front desk, reception area, waiting area, office, public bathroom(s), and exam rooms.
• Processes cash, checks, charge card payments, and credit account payments.
• Schedules appointments for the clinic, adhering to practice and Doctor preferences and ensuring appropriate workflow.
• Assists in updating client/patient files, as needed.
• Prepares and sends client correspondence.
• Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call-back list.
• Performs a backup of the computer system regularly, as directed.
• Actively participate in marketing and promotional activities.
• Performs and oversees the performance of posting daily business.
• Welcomes clients and patients to the practice with a warm and friendly demeanor, ensuring an excellent experience during the practice visit.
• Answers incoming telephone calls, applying proper telephone etiquette.
• Present clients with medications, instructions, new client kits, and other take-home items.
• Handles emergencies carefully and patiently and follows established clinic policies and procedures.
• Addresses client concerns calmly and appropriately, ensuring every experience ends in satisfaction.

Requirements / Qualifications

• Full or part-time
• Ability to work on weekends
• High school diploma or equivalent
• Previous veterinary experience preferred
• Client satisfaction references preferred
• Practices OSHA safety techniques, including proper PPE

Benefits Offered

• Paid time off
• Health insurance; dental insurance; vision insurance
• Retirement benefits or accounts
• Bonus incentive
• Flexible work schedules
• Career and professional development
• Employee Assistance Program
• Employee Referral Program